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Payments

Credit Cards
Railing Accents accepts Visa, MasterCard, American Express and Discover.

Credit cards are processed through Stripe. Stripe is compliant with Payment Card Industry Data Security Standards (PCI DSS) and has been deemed a PCI Level 1 Service Provider so you know your transactions are secure. No credit card information is stored by Railing Accents.

PayPal
We accept PayPal, an online payment management system that is free to use.

Shipping

Once your order is processed, your order will ship with FedEx. You will be provided with a tracking number so you can plan for delivery.

Returns

RETURN OF PRODUCT: All returned Product(s) will be in their original carton and in re-sellable condition. All Products returned will be subject to a twenty percent (20%) restocking fee, other than returns made as a result of errors in shipping by Railing Accents. There are no returns allowed after sixty (60) days. The purchaser will be responsible for paying freight on all return products other than returns required by errors in shipment by Railing Accents.

Processing

Your order is due to be processed within 10 working days.  Tracking information will be emailed to you once tracking becomes available

Warranty

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